ON DEMAND DOCTORS

myURGENCYMD Phone Consultations

Telemedicine is getting better, and myURGENCYMD.com is leading the way. Whether you need simple medical advice or more in-depth treatment and diagnosis, our virtual doctor visits are the simplest way to get connected with the care you need at the precise moment you need it. Gone are the days of waiting rooms, paperwork, and long drives. Subscribe to myURGENCYMD here and get connected today!

COMMON CONDITIONS TREATED

Through consultation with licensed physicians, you will receive professional, ON-DEMAND treatment for the following conditions:

Allergies

Asthma

Bronchitis

Cold & Flu

Constipation

Diarrhea

Fever

Headache

Hemorrhoids

Indigestion

Infections

Joint Aches & Pains

Minor Pediatric Ailments

Nausea

Pink Eye

Rashes

Shingles

Sinus conditions

Skin Inflammations

Small Wound

Sore Throat

Sports Injuries

Sunburn

Urinary Tract Infection

COMMON REASONS TO USE myURGENCYMD

If you can’t get in to see your doctor

If you can’t afford health insurance and want to know options in your state

If you lose your medication and need a short-term prescription refill

If you are not sure if you need to go to the ER or urgent clinic (…or either)

If you have other children and want to avoid exposing them to illnesses in the ER or urgent care waiting room

If you are dealing with the loss of a loved one, having family or relationship problems, LGBT issues or for information regarding mental and behavioral health resources

If you can’t afford to miss work and will need a doctor’s note (at physician’s discretion)

 MENTAL HEALTH COUNSELING

The Right Time for The Right Mental Health Care

  • Our behavioral health specialists work with the you to identify specific issues and what next steps are needed to address them.
  • We assist you in obtaining additional resources and services.
  • Our specialists can help you identify specialty providers or more appropriate services to access.
  • We can help you with obtaining follow up services and setting any needed appointments.

U.S. Facts and Figures:

  • Twenty-five percent of the population experiences some type of diagnosable mental health condition any given year (National Institute of Mental Health).
  • Thirty-eight percent of high school seniors reports to have used an illicit drug in the past year (National Institute of Drug Abuse).
  • Suicide remains the 4th leading cause of death among 18-65 year olds (National Institute of Mental Health).
  • Seventy-five percent of the general population experiences at least “some stress” every two weeks (National Health Interview Survey).
  • Stress in society is so prevalent that the U.S. Public Health Services has made one of its major health promotion goals to reduce stress levels.
  • Sixty percent of visits to a patient’s primary care doctor are for stress related symptoms.

Speak with a counselor

Most people experience some personal or family distress in the course of their lives. Professional assistance helps to ensure successful management of personal challenges. Telephonic Counseling is a convenient first step in getting such support.

Unlimited Mental Health Counseling & Support

Most people experience some personal of family distress in the course of their lives. Professional assistance helps to ensure successful management of personal challenges. Telephonic Counseling is a convenient first step in getting such support. Reasons current members use Telephonic Counseling include:

Death of a loved one
Relationship issues
Parenting issues
Traumatic accident

Major illness
Substance abuse
Depression
Stress and anxiety
LGBT issues

Workplace issues
Change & transition
Financial stress
Any reason that causes concern

PATIENT SERVICES

Patient Advocacy

As a plan member, Patient Advocacy is made available to you at no additional charge. This service allows you to receive assistance with paying your medical bills, seeking second opinions, finding in-network providers and explaining your health insurance benefits.

Following a call with Member Services and if you qualify, a patient advocate will be assigned to work with you. Your advocate will call you to discuss your situation and will offer further recommendations. They will also work with providers on your behalf and assist you in finding solutions for the remaining balance on your medical bills.

We know navigating the healthcare system can be extremely difficult, frustrating and time consuming. Let myURGENCYMD do the work for you.

Young woman working at computer with headset in busy office

Awareness

Explanation of Benefits

General plan questions, out-of-pocket costs, understanding Rx benefits, and clarification of covered services.

Engagement

Personalized Support

Help finding in-network providers, getting second opinions and access to transparency tools for treatment costs and quality ratings.

Improvement

Concierge Level Solutions

Peace-of-mind and lower plan costs with Medical Bill Reviews, Appeals, Fee Negotiation and our unique Rx cost saving programs.

THE SAVINGS

SAVE PER BILL

Average savings of more than 30% per bill

OVERALL SAVINGS

Overall savings of more than 50% on total bill dollars

REDUCED BILLS

We’re successful in reducing 3 out of 4 bills

QUICK RESOLUTION

Average case takes 10-60 days to complete

Healthcare Advocacy

Our dedicated Subject Matter Experts provide professional support to you through awareness and effective engagement tools, and support improvement with demonstrated, measurable results via concierge-level services.

ASK A myURGENCYMD
SPECIALIST

Physician responses are normally received within 2-4 hours and are guaranteed within 24 hours.

General Practitioner

Psychologist

Pharmacist

Dentist

Dietician

Sports Medicine

Alternative Medicine

Pediatrician

Ophthalmologist

System & Hardware Requirements

To engage in live video consultations, you need to be equipped with the right hardware and connection. Minimum requirements include:

  • High-speed Internet connection
  • Flash-enabled Web browser
  • Webcam
  • 1 gigahertz (GHz) processor
  • 1 gigabyte (GB) RAM
  • Windows or Mac operating system

That’s all you need to connect with a physician face-to-face from anywhere. For technical assistance with hardware setup and configuration, please call member services at 1.866.746.1676.