myURGENCYMD Phone Consultations
Telemedicine is getting better, and myURGENCYMD.com is leading the way. Whether you need simple medical advice or more in-depth treatment and diagnosis, our virtual doctor visits are the simplest way to get connected with the care you need at the precise moment you need it. Gone are the days of waiting rooms, paperwork, and long drives. Subscribe to myURGENCYMD here and get connected today!
COMMON CONDITIONS TREATED
Through consultation with licensed physicians, you will receive professional, ON-DEMAND treatment for the following conditions:
Allergies
Asthma
Bronchitis
Cold & Flu
Constipation
Diarrhea
Fever
Headache
Hemorrhoids
Indigestion
Infections
Joint Aches & Pains
Minor Pediatric Ailments
Nausea
Pink Eye
Rashes
Shingles
Sinus conditions
Skin Inflammations
Small Wound
Sore Throat
Sports Injuries
Sunburn
Urinary Tract Infection
COMMON REASONS TO USE myURGENCYMD
If you can’t get in to see your doctor
If you can’t afford health insurance and want to know options in your state
If you lose your medication and need a short-term prescription refill
If you are not sure if you need to go to the ER or urgent clinic (…or either)
If you have other children and want to avoid exposing them to illnesses in the ER or urgent care waiting room
If you are dealing with the loss of a loved one, having family or relationship problems, LGBT issues or for information regarding mental and behavioral health resources
If you can’t afford to miss work and will need a doctor’s note (at physician’s discretion)
MENTAL HEALTH COUNSELING
The Right Time for The Right Mental Health Care
- Our behavioral health specialists work with the you to identify specific issues and what next steps are needed to address them.
- We assist you in obtaining additional resources and services.
- Our specialists can help you identify specialty providers or more appropriate services to access.
- We can help you with obtaining follow up services and setting any needed appointments.
U.S. Facts and Figures:
- Twenty-five percent of the population experiences some type of diagnosable mental health condition any given year (National Institute of Mental Health).
- Thirty-eight percent of high school seniors reports to have used an illicit drug in the past year (National Institute of Drug Abuse).
- Suicide remains the 4th leading cause of death among 18-65 year olds (National Institute of Mental Health).
- Seventy-five percent of the general population experiences at least “some stress” every two weeks (National Health Interview Survey).
- Stress in society is so prevalent that the U.S. Public Health Services has made one of its major health promotion goals to reduce stress levels.
- Sixty percent of visits to a patient’s primary care doctor are for stress related symptoms.
Speak with a counselor
Most people experience some personal or family distress in the course of their lives. Professional assistance helps to ensure successful management of personal challenges. Telephonic Counseling is a convenient first step in getting such support.
Unlimited Mental Health Counseling & Support
Most people experience some personal of family distress in the course of their lives. Professional assistance helps to ensure successful management of personal challenges. Telephonic Counseling is a convenient first step in getting such support. Reasons current members use Telephonic Counseling include:
Death of a loved one
Relationship issues
Parenting issues
Traumatic accident
Major illness
Substance abuse
Depression
Stress and anxiety
LGBT issues
Workplace issues
Change & transition
Financial stress
Any reason that causes concern
PATIENT SERVICES
Patient Advocacy
As a plan member, Patient Advocacy is made available to you at no additional charge. This service allows you to receive assistance with paying your medical bills, seeking second opinions, finding in-network providers and explaining your health insurance benefits.
Following a call with Member Services and if you qualify, a patient advocate will be assigned to work with you. Your advocate will call you to discuss your situation and will offer further recommendations. They will also work with providers on your behalf and assist you in finding solutions for the remaining balance on your medical bills.
We know navigating the healthcare system can be extremely difficult, frustrating and time consuming. Let myURGENCYMD do the work for you.
Awareness
Explanation of Benefits
General plan questions, out-of-pocket costs, understanding Rx benefits, and clarification of covered services.
Engagement
Personalized Support
Help finding in-network providers, getting second opinions and access to transparency tools for treatment costs and quality ratings.
Improvement
Concierge Level Solutions
Peace-of-mind and lower plan costs with Medical Bill Reviews, Appeals, Fee Negotiation and our unique Rx cost saving programs.
THE SAVINGS
SAVE PER BILL
Average savings of more than 30% per bill
OVERALL SAVINGS
Overall savings of more than 50% on total bill dollars
REDUCED BILLS
We’re successful in reducing 3 out of 4 bills
QUICK RESOLUTION
Average case takes 10-60 days to complete
Healthcare Advocacy
Our dedicated Subject Matter Experts provide professional support to you through awareness and effective engagement tools, and support improvement with demonstrated, measurable results via concierge-level services.
ASK A myURGENCYMD
SPECIALIST
Physician responses are normally received within 2-4 hours and are guaranteed within 24 hours.
General Practitioner
Psychologist
Pharmacist
Dentist
Dietician
Sports Medicine
Alternative Medicine
Pediatrician
Ophthalmologist
System & Hardware Requirements
To engage in live video consultations, you need to be equipped with the right hardware and connection. Minimum requirements include:
- High-speed Internet connection
- Flash-enabled Web browser
- Webcam
- 1 gigahertz (GHz) processor
- 1 gigabyte (GB) RAM
- Windows or Mac operating system
That’s all you need to connect with a physician face-to-face from anywhere. For technical assistance with hardware setup and configuration, please call member services at 1.866.746.1676.